Shipping Policy

Last updated: November 4, 2024

 

At Mycelio, our commitment to quality and small-batch production is at the core of our shipping process. Our products undergo careful inspection to ensure that they meet the highest standards before they reach you. Because of this, we ask for your understanding as we take the necessary steps to deliver reliable, contamination-free mycology supplies. Please review our shipping policy below for full details.



Processing and Shipping Time

We operate our sterilizers daily to maintain consistent production of fresh, high-quality products. Most orders are processed within 1-2 business days. However, during busy seasons or other unforeseen factors, slight delays may occur, and we appreciate your understanding. If you ever have concerns about your order, we’re here to help.



Shipping Rates and Carriers

We ship all orders via USPS, with typical shipping costs ranging from $5 to $10 depending on the number of items and shipping distance. All packages are under 1 cubic foot, qualifying for USPS cubic rates, which allows us to keep shipping costs fair and manageable. Standardized packaging ensures secure delivery for products like agar, substrate, and grain spawn.

Disclaimer: Orders weighing over 20 lbs will be shipped in multiple packages to ensure safe handling and delivery.



Order Updates

Once your order has shipped, you’ll receive a confirmation email with tracking information. If you have questions about tracking or experience any issues during shipment, feel free to reach out to us at support@myceliomyco.com.


Thank you for supporting small-batch mycology! Your patience helps us ensure that every Mycelio product meets the highest standards of quality and reliability.